90jj Privacy Policy —
Your Information Is Our Responsibility
This document clearly explains the policies 90jj follows regarding the collection, storage, and use of your personal information, as well as your rights.
Introduction and Applicability
This privacy policy applies to all services and activities of the 90jj platform.
1.1 Purpose of the Policy
90jj is a secure and reliable online betting and live casino platform in Bangladesh. We place the highest importance on the privacy of our users. Through this privacy policy, we aim to make clear how, when, and for what purpose your personal information is collected, and how that information is stored, processed, and kept secure.
By using the 90jj platform, you will be considered to have given your consent to the terms of this privacy policy. This policy applies to all services provided through our website, mobile application (where applicable), and any other digital channel.
1.2 Who This Policy Applies To
This policy applies to all of the following individuals:
- All members and account holders registered on the 90jj platform
- Any person browsing the website
- Anyone who contacts customer support
- Anyone using our services through any channel
This policy may be updated from time to time. Continuing to use the service after any changes will be considered as consent to the updated policy.
What Information We Collect
To provide you with our services, 90jj may collect the following types of information.
2.1 Information Provided Directly
When you register or use our services, we collect the following information:
- Full name and date of birth (for age verification)
- Email address
- Banking or mobile financial service details (for bKash, Nagad, Rocket, and bank transfers)
- National ID or passport number (where identity verification is required)
- Residential address
- Contact information provided through live chat or email
2.2 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device identifier
- Browser type and version
- Operating system information
- Duration of use, date, and session activity
- Referral URL and navigation patterns
- Information obtained through cookies and similar tracking technologies
2.3 Transaction-Related Information
Transaction history related to deposits, withdrawals, and betting activity is stored securely in our system. This includes the amount, time, method, and status of transactions. This information is used for account management and to provide relevant support.
How Your Information Is Used
90jj uses your information only for specific and legitimate purposes.
3.1 Service Operation and Improvement
- Account creation, verification, and management
- Processing deposits and withdrawals
- Providing customer support (via 24/7 live chat and email)
- Managing bonuses, promotions, and VIP benefits
- Technical development and testing of the platform
3.2 Protection and Security
- Prevention of fraud, money laundering, and cyberattacks
- User identity verification (KYC process)
- Detection of unauthorized access to accounts
- Monitoring of at-risk behavior under the responsible gaming policy
3.3 Communication
With your consent, we may contact you regarding the following:
- Important account-related notifications
- Transaction confirmation messages
- Promotional offers and information about new benefits (optional)
- Notifications regarding changes to policies
You may withdraw your consent to promotional communications at any time. However, essential notifications related to your account and transactions cannot be turned off.
Sharing Information with Third Parties
We do not sell your information. However, information may be shared with third parties in certain circumstances.
4.1 Service Provider Partners
Trusted third parties are engaged to help operate our platform, including:
- Payment processors (bKash, Nagad, Rocket, and bank infrastructure)
- Game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming)
- Data security and cybersecurity service providers
- IT infrastructure and cloud hosting services
These organizations may only use your information for the contracted purpose and are required to comply with their own privacy standards.
4.2 Legal Obligations
We may be legally required to disclose information in the following circumstances:
- Under a court order or valid legal process
- For the purposes of an investigation by a government regulatory body
- In the interest of national security or law enforcement
- In the investigation of potential fraud or money laundering
4.3 Business Transfers
In the event of a business merger, acquisition, or restructuring, user information may be transferred. In such cases, the new authority will be required to follow standards consistent with this privacy policy.
Your Rights Regarding Your Information
As a 90jj user, you have certain fundamental rights to control your personal information.
Right to Access
You can find out and view what information we have collected about you.
Right to Correction
You can contact us to correct any incomplete or inaccurate information.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted.
Right to Object to Processing
You may object to the processing of your information for marketing purposes.
Data Portability
You may receive the information you have provided, in a structured format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
To exercise these rights, email [email protected]. We will process requests after appropriate verification. We are required to retain certain information for a specified period due to legal obligations.
Security Measures for Your Information
To protect your information, we use the highest industry-standard technical measures.
7.1 Technical Safeguards
- SSL Encryption: All data transmissions are secured through SSL (Secure Socket Layer) encryption.
- Encrypted Storage: Sensitive information is stored in an encrypted state.
- Firewall and Anti-Fraud System: Automated measures to detect and prevent unauthorized access and fraudulent activity.
- Two-Step Verification: An additional verification option for account security.
- Regular Security Audits: Periodic security assessments to identify system vulnerabilities.
7.2 Administrative Safeguards
- Staff access to information is limited on a need-to-know basis
- Regular staff training on data security
- A plan for prompt action in the event of a data security breach
7.3 Data Retention Period
We do not retain your information beyond what is necessary. As a general rule:
- Account information: for the duration the account is active and for the period required by applicable law after it becomes inactive.
- Transaction information: for the period required under financial law.
- Customer service communications: for a reasonable period after resolution.
Protection of Minors
90jj is for those aged 21 and above only.
8.1 Age Restriction
The 90jj platform is only for individuals aged 21 or above. We do not knowingly collect any personal information from minors. An age verification process is followed at the time of registration.
If we are informed or become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.
If parents believe their minor child has registered on our platform, please contact us immediately at [email protected].
International Transfer of Information
Our servers and service providers may be located in various countries.
9.1 Data Transfer Policy
For the purpose of operating the 90jj platform, your information may be stored or processed on servers in different countries. However, such transfers are always carried out through secure encrypted connections and in compliance with recognized data protection standards.
All third-party organizations and service providers under contract with us are required to follow international data protection standards. Before transferring information to any third party, we evaluate their security measures.
Policy Changes and Updates
We may update this privacy policy from time to time.
10.1 Notice of Changes
If there are significant changes to this privacy policy, we will post a notice on the platform. A notification may be sent to the user's email address. Continued use of the platform after the changes will be considered as acceptance of the new policy.
The date of the most recent revision to this policy will always be stated at the top of the page. We recommend that you review this policy periodically.
10.2 Previous Versions
If you wish to view a previous version of the privacy policy, please contact our customer service team. We will assist you to the best of our ability.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please get in touch with us. Our 24/7 live chat support is available in Bengali.